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18 Areas Of Improvement Laid Out For Northern Arizona VA Clinics

The Veterans Affairs Office of the Inspector General has released a report reviewing conditions at community based outpatient clinics in northern Arizona.

Inspectors recommended 18 “areas of improvement” to VA leadership.

The purpose of the review was to determine how well community outpatient clinics under the VA’s oversight were providing safe and consistent healthcare.

The report presented the data collected from the Chinle VA clinic as a representative example.

Among the areas of concern were exam room walls in need of repair, a delay in patient notification of lab results, and a lack of emergency management exercises.

Leadership at the Northern Arizona VA Healthcare System has reviewed the OIG’s report and promised to address the concerns.

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Carrie Jung Senior Field Correspondent, Education Desk Carrie Jung began her public radio career in Albuquerque, N.M., where she fell in love with the diverse cultural scene and unique political environment of the Southwest. Jung has been heard on KJZZ since 2013 when she served as a regular contributor to the Fronteras Desk from KUNM Albuquerque. She covered several major stories there including New Mexico's Supreme Court decision legalizing same-sex marriage and Albuquerque's failed voter initiative to ban late-term abortions. Jung has also contributed stories about environmental and Native American issues to NPR's Morning Edition, PRI's The World, Al Jazeera America, WNYC's The Takeaway, and National Native News. She earned a bachelor's degree in psychology and a master's in marketing, both from Clemson University. When Jung isn't producing content for KJZZ she can usually be found buried beneath mounds of fabric and quilting supplies. She recently co-authored a book, "Sweet And Simple Sewing," with her mother and sister, who are fabric designers.