The Veterans Affairs Office of the Inspector General has released a report reviewing conditions at community based outpatient clinics in northern Arizona.
Inspectors recommended 18 “areas of improvement” to VA leadership.
The purpose of the review was to determine how well community outpatient clinics under the VA’s oversight were providing safe and consistent healthcare.
The report presented the data collected from the Chinle VA clinic as a representative example.
Among the areas of concern were exam room walls in need of repair, a delay in patient notification of lab results, and a lack of emergency management exercises.
Leadership at the Northern Arizona VA Healthcare System has reviewed the OIG’s report and promised to address the concerns.
