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Phoenix First Responders Learning To Work With 2 Unique Populations

First responders often find themselves in situations involving people with dementia or people with disabilities. These encounters can sometimes end poorly, like in the case of a teenager with autism whose run in with police made headlines.

Two Phoenix agencies are learning how to work with these diverse populations.

KJZZ senior field correspondent Kathy Ritchie has 20 years of experience reporting and writing stories for national and local media outlets — nearly a decade of it has been spent in public media.