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Valley Metro Releases New Safety, Security App

Valley Metro has released a new safety and security app that allows light rail riders to directly report incidents such as spilled drinks or medical concerns. The app is called AlertVM and is an added element of the Respect the Ride program that was introduced last fall.

Susan Tierney is the communications manager for Valley Metro and said the app allows staff to see issues through the eyes of its riders.

“So we felt like our system is maturing. This year it will be 10 years that we’ve been in service," Tierney said. "And we felt that it was kind of the next step that we needed to take in order to ensure that every passenger that pays a fare has a safe and comfortable ride.”

Tierney said that along with reporting suspicious activity, the app can alert riders to maintenance issues or service delays.

Elly Lundberg joined KJZZ as a news intern in September 2018. She is a junior at the Walter Cronkite School of Journalism and Mass Communication as well as a member of Barrett, the Honors College at ASU. Lundberg is majoring in sports journalism with a focus in news broadcasting and is also minoring in business. Lundberg previously wrote for AZPrep365.com, reporting on various high school sporting events around Phoenix. She has also done color commentating on the Pac-12’s online streams for ASU indoor volleyball matches.Lundberg is a member of ASU’s Pac-12 beach volleyball team and has competed as a top seed on the Sun Devils roster for the past two seasons.Lundberg is from San Francisco, and in her free time, she loves to go backpacking, camping, skiing and boating.