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Timeshare Industry Pressure Deflates Arizona Consumer Protection Bill

A bill aimed at helping Arizonans walk away from predatory lifelong timeshare contracts may have lost its teeth.

State lawmakers stripped away language from the bill allowing sellers to apply a year-long cancellation fee.

Gone, also, is a provision allowing the buyer to cancel a contract within 14 days after actually having the chance to stay on the property.

"That's not reasonable, because a lot of times people buy timeshares that aren't even completed yet," said Rep. Travis Grantham from Gilbert. "Some people have paid for timeshares three years before they were built because they want to get in while the getting's good."

The Attorney General's Office blamed the lawmakers' decision to limit the cooling off period to 10 days on heavy pressure from the timeshare industry.

Lawmakers also removed the consumer protection language requiring buyers to have a copy of the contract 24 hours before they're required to sign it.

One provision, however, is still intact: timeshare companies will not be allowed to force buyers into lifetime contracts in the future.

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Holliday Moore is a native Arizonan and veteran journalist who joined KJZZ’s news team in January 2017.Moore graduated from Arizona State University after double majoring in mass communications and marketing/management. She spent her first two decades reporting for television news, beginning in small markets and working up to congressional correspondent in Washington, D.C., for a political news service.Family commitments in Arizona brought her back to the Southwest, where she covered legislative and court beats for Albuquerque’s KRQE-TV and the infamous Four Corner Manhunt as KREZ-TV’s managing editor.Back home in Phoenix, she developed ABC15’s “Democracy Project,” now instituted at all Scripps’ news stations nationwide. Her work garnered “Best Practices” recognition by the Poynter Institute and the prestigious Walter Cronkite Award for Excellence in Television Political Journalism.Her television reports, from sports to cultural issues, earned her multiple Emmy and Associated Press nominations, including a Rocky Mountain Emmy for her Hopi Partition Land Act coverage.As she started a family, Moore started her own media production agency, producing magazine-style travel stories for the Emmy-winning Arizona Highways Television show while working part time for a Valley radio station. She is convinced radio is where visual, sound, and print are merging through deeper storytelling. In her relatively short time with radio network affiliates, she has won four Edward R. Murrow Awards and multiple nominations from other professional news societies.Moore now teaches advanced broadcast writing to the next generation of reporters at ASU’s Walter Cronkite School of Journalism and Mass Communication, where a high percentage have gone on to receive national awards for their work in her class. She enjoys being back home near childhood friends and sharing the beautiful Arizona desert with her husband and young son.