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Some Arizona unemployment, child support checks delayed after cyberattack

The Arizona Department of Administration says delayed checks for child support, child care and unemployment are now in the mail.

A cyberattack last month knocked a contractor offline, which affected several state agencies’ ability to send out checks, benefits and forms. Agency spokeswoman Megan Rose told Capitol Media Services that Exela Technologies, the private company the state uses to print and mail correspondence, took its systems offline on June 19 after experiencing a cyberattack.

A department spokesperson says the checks were printed on Sunday and mailed on Tuesday. She said state computers were not compromised by the attack.

Also affected was the state Department of Revenue whose print jobs with Exela include about 20,000 refund checks. Rose said these, too, will be printed and mailed this week, and anyone who did not get a timely notice from that agency of an assessment will get additional time to respond, without penalty.

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Scott Daniels was an intern at KJZZ in 2022.