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Phoenix water rates are going up, and the hikes won't stop until 2025

The City of Phoenix is raising water rates substantially in the next few years.

Late last month,  the City Council adopted the revenue increases, which will take place  starting in October of 2023, when customers will see a 6.5% bump. There will be another 6.5% increase the next year, and a third — this time by 13% — in 2025. 

Phoenix customers have seen rate increases five times in the last six years, and these increases come at the same time the West is grappling with ongoing drought and a drying climate. 

The Show spoke more about the rate increases with Troy Hayes, water services director for the City of Phoenix. 

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Lauren Gilger, host of KJZZ's The Show, is an award-winning journalist whose work has impacted communities large and small, exposing injustices and giving a voice to the voiceless and marginalized.