Chandler city officials are assessing new language assistance technology to help residents and others communicate with city staff. The technology provides translation of 120 languages and dialects.
After six months, the city will examine data gathered to determine if it’s effective.
Niki Tapia is the city’s diversity, equity and inclusion officer.
"We will work with our employees to figure out if the tool was beneficial to them as well. Of course, we’re always getting the response from our residents and we’re just gonna look at all of this data and will decide if it’s worth it to implement citywide," she said.
The technology provides American Sign Language accessibility and compatibility with a Braille keyboard for users who are deaf and blind.
The Chandler Center for the Arts and the Chandler Museum are among the venues using the device.
