Visitors to the Arizona Department of Transportation’s website have been able to live chat with an actual employee for more than a year.
And now, customers seeking additional motor vehicle division services can work with agents online instead of going to a physical location.
Bill Lamoreaux is an MVD spokesperson.
“If you’re just asking for a basic question, you’re going to answer them right then and there. You can get some services done right through that live chat service. Or they possibly even just help you learn your way around the azmvdnow.gov portal, which is a great way to also get a lot of MVD services done online and not have to come into an office,” Lamoreaux said.
The Live Chat is available Monday through Friday from 8 a.m. to 4:30 p.m.
