An investigation into Arizona’s Family Dollar stores found that the prices on store shelves didn’t always match what customers paid at the register.
A statement from Arizona Attorney General Kris Mayes said the company will pay $300,000 in civil penalties and attorneys’ fees.
Family Dollar also agreed to improve the accuracy of its prices going forward.
That means dedicating additional employee hours to ensure tags are correct, spending another $300,000 to improve worker training and oversight, and promising consumers that the stores will honor the advertised price if it is lower than what rings up at the register.
“With grocery prices skyrocketing, it's critical that Arizona consumers are not being charged more at the register than what they were promised in the aisle,” Mayes said. “Inaccurately advertising pricing is simply unacceptable."
The company will also submit records to the attorney general proving it’s sticking to the new procedures.
"My office, along with Arizona Weights and Measures, will continue to hold businesses responsible for mispricing and protect Arizona consumers from false advertising," Mayes said.
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