DoorDash has partnered with Kroger to provide grocery delivery access for SNAP recipients across the country, including in Arizona.
The DoorDash app has icons and other filters to show SNAP users where they can spend their benefits. Now thousands of Kroger stores' delivery services are accessible.
Charles Shoener is the head of DoorDash’s North American grocery partnerships.
“Users on DoorDash who leverage SNAP are twice as likely to live in food deserts as compared to non-SNAP users," Shoener said. "And so really for DoorDash this is all about how do we bring all the great selection from Kroger, Fry’s, from Smith’s, and bring that to customers across Arizona, and really across the United States."
Melissa Elliott is with Area Agency on Aging, Region One — which helps Arizona seniors apply for SNAP benefits.
“For many seniors who physically aren’t able to go to the store anymore, this is a great new avenue or opportunity for them to be able to use their EBT card virtually or from the comfort of their own home," Elliott said.
Delivery can be more expensive due to fees, tips and possible dynamic pricing.
"While this is a great opportunity for those who can’t physically go or drive to a store to shop," Elliott said in an email, "it may be difficult for some on a limited income to pay delivery fees or tips for those deliveries on an ongoing basis but hopefully the expanded access will still be a benefit for some."
Shoener says Kroger sets its product pricing on Doordash. The app will offer free delivery on the first order.
Kroger could not be reached for comment.
Elliott said her agency's 24-Hour Senior HELP LINE phone number is 602-264-4357.
"They do not have direct information about the Kroger/DoorDash partnership but can provide other resources to seniors as needed," Elliott said.
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