More than $1.5 million in restitution could be coming to Arizonans who have lived in apartments managed by the company Greystar. The payouts are part of settlement deals announced by Arizona Attorney General Kris Mayes on Wednesday.
Greystar, the nation's largest multi-family rental property manager, was accused of advertising deceptively low rental prices, but then charging tenants much more each month by adding several mandatory fees on top of the base rent price.
Greystar reached a $23 million settlement with the Federal Trade Commission related to its leasing practices. And the company reached two additional settlements with Mayes’ office.
"At a time when Arizonans are struggling to find affordable housing, my office is committed to making sure consumers aren't duped into leases that are substantially more expensive than what they bargained for," Mayes said in a press release.
The settlement deals require the company to clearly and conspicuously display total monthly leasing prices and mandatory fees.
Some of the settlement money will be paid to Arizona renters who lived in the Julia Apartments in Mesa or the Avana in Gilbert.
Consumers who lived at either complex between Jan. 1, 2023, and Jan. 1, 2026, and believe they were inaccurately charged fees in addition to base rent — such as parking fees, valet trash services or HOA dues — can file a claim form online with the Attorney General’s Office to request restitution.
Consumers who lived at any Arizona property owned or managed by Greystar from 2019 to 2025 may receive restitution funds from the FTC once settlement funds are distributed. Those consumers do not need to file a complaint with Mayes’ office.
EDITOR'S NOTE: This story has been updated to clarify which Arizona tenants are impacted by the settlements.
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