An AI chatbot named Mia can now route metro Phoenix residents to the nearest heat relief center via text or online chat. The nonprofit Valley Leadership first debuted Just Ask Mia in 2024, as a way for people to receive 24/7, anonymous support connecting with local food and clothing services.
It was based on discussions with dozens of social service providers and case managers who said their clients wanted easier and more private ways to seek help.
Given rising temperatures, Valley Leadership partnered with the Maricopa County Department of Public Health and Maricopa Association of Governments to include the names and locations of more than 200 cooling centers and hydration stations across the Valley within Mia’s database.
Users can text “Family” for English or “Familia” for Spanish to 877-558-2261 or visit justaskmia.org and follow the prompt to learn more.
Valley Leadership says it partners with nonprofits and agencies across the state to make sure Mia is as up to date and accurate as possible. It says more than 1,000 verified resources for food, cellphone housing, and heat relief services are available through the chat.
“It’s not an AI chatbot in the sense of ChatGPT,” said Stephen Flaaen, director of tech-based initiatives at Valley Leadership. “It’s a much more focused, constructed conversation. We’re very intentional about making sure Mia has correct verified resources. We know that people who are in need don’t want to be led astray.”
For those in crisis, Mia will direct users to call 211 Arizona for live, professional support.
-
Whether you're driving from Gallup to Flagstaff or Flagstaff to Phoenix the app created by former educator George R. Joe, called "Tribal Trailz" serves as your audio tour guide while you're on the road. The app gives tourists an opportunity to learn about historic roadways, including Route 66, and gain insight on Native American cultures. -
As people are evacuated from wildfires this summer, rushing to protect their family and homes, others are heading to betting sites like Polymarket to put money down on the fires. -
A new mission is coming to Fort Huachuca in Sierra Vista, and it’ll involve the U.S. Space Force. The Defense Department announced the site this spring. -
Uber customers will no longer find Waymo robotaxis on the app in Phoenix. The two companies have ended their partnership here. -
The Tempe Union High School District is finding ways to introduce students to AI tools, without sacrificing their critical thinking skills.
