A new case management system is being implemented around the state to reduce recidivism rates in county jails and connect former inmates with behavioral services.
In December 2025, Yavapai County launched its partnership with the technology company Kyndryl to improve recidivism rates and case management.
Now, other counties around the state are joining them to create a state-wide database for inmate services.
Beya Thayer, executive director of Behavioral Health Services at the Yavapai County Sheriff's Office, says the program is producing positive results.
“This is just such a great opportunity to support individuals in accessing services that they need, we do have a high disclosure of substance use risk and mental health needs. We have individuals who return often due to high acuity with their mental health,” Thayer said.
"It's very positive because it supports our coordinators and inmate services division in keeping track of where the person is at in the court system while they're incarcerated with us, like when is their next court date, who has been contacted regarding their case," Thayer added.
Thayer says before the new system, it was difficult to track what services individuals needed and connect them with the appropriate ones.
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