KJZZ is a service of Rio Salado College,
and Maricopa Community Colleges

Copyright © 2025 KJZZ/Rio Salado College/MCCCD
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations

What's next for preserving physical records in the digital age at Arizona's State Archives?

Huge, moveable shelves densely stacked with boxes full of records can be seen here.
Kirsten Dorman/KJZZ
The Polly Rosenbaum State Archives and History Building in Phoenix holds centuries of all kinds of records.

The Arizona State Archives holds centuries of all kinds of records, from a 1579 map of the world to a decades-old pizza box. But like just about everything else in the 21st century, recordkeeping has had to adapt to digitalization.

Arizona state archivist Tom Sommer said what gets preserved might surprise some, but archive staff are constantly receiving, preserving and storing items that reflect the history of their time.

The front entrance signage of the Polly Rosenbaum State Archives and History Building in Phoenix can be seen here.
Kirsten Dorman/KJZZ
The Polly Rosenbaum State Archives and History Building in Phoenix holds centuries of all kinds of records.

“Most people don't even realize that email is considered record now, especially when you’re working on state agencies,” Sommer said, “things that are historically valuable with us, things that are considered permanent.”

“People, if you look around your house, you'd be so shocked at what could be considered of historical value,” he added. “And of course we deal with a lot of state agencies, most of that's the lion share of our work."

Sommer said the importance of physical records remains – especially as some technologies quickly become outdated, making them harder to access and preserve later on. At the State Archives, the plan is to combine approaches by digitizing records while keeping physical copies depending on the state of the document in question.

Jo Anne Martinez-Kilgore is seen using a microscope to show close-up details on an old photograph.
Kirsten Dorman/KJZZ
State Archives Conservationist Jo Anne Martinez-Kilgore sometimes uses a microscope to examine close-up details, like on this photograph.

“We're going to make sure that we have kind of like a universal plug in,” Sommer said. “And ingest it into our cloud-based system, keep it secure there, and preserve it there.”

When a new document comes in, one of the first things that happens is a check for mold, insects or other pests that could spread from one item to another. If something is suspected or found, they’ll move on to a specialized triage area that features a blast freezer.

Archivist Jane Cadwalader remembered a 1930s dumbwaiter that was kept inside for three days at -35 degrees C just last month.

“We do have an extra work room, if we're working with things that are moldy or something before they go in,” Cadwalader said. “Sometimes it involves vacuuming the records to remove dust or brushing them and other treatments like that.”

A push cart of large books is seen here.
Kirsten Dorman/KJZZ
The Polly Rosenbaum State Archives and History Building in Phoenix holds centuries of all kinds of records.

Ben Hardison, who works in warehouse management, serves another line of defense from the holding room, filled with shelves of records he’s responsible for inspecting, then clearing or turning back for more treatment.

“You can come back here 30 years from now and still see that same box look the same way,” he explained, gesturing to one of dozens of cardboard archive boxes. “And the reason why? Anything that we need to preserve, we want all lights off to help preserve it. Even with the box, the box is sealed.”

Once a document is deemed pest- and mold-free, it might go to State Archives conservationist Jo Anne Martinez-Kilgore for some additional repair.

“Here are things that were rolled and have been flattened,” said Martinez-Kilgore as she lifted large sheets of paper to reveal blue-inked pages underneath. “So, these are like a bunch of old plans of early Phoenix.”

Using tools from simple metal scrapers to more complex equipment, she and her assistant restore documents with sometimes painstaking tasks they document each decision for, like delicately peeling stray tape off a map to read what’s underneath.

A hand is seen pointing at a spot on an old map of Prescott, Arizona, that features red, yellow, green and blue sections.
Kirsten Dorman/KJZZ
Using tools from simple metal scrapers to more complex equipment, State Archives Conservationist Jo Anne Martinez-Kilgore and her assistant use sometimes painstaking tasks they document each decision for, like delicately peeling stray tape off this map of Prescott.

“One of the things we do a lot of is humidification and flattening,” Martinez-Kilgore said, walking over to a table near the middle of the room. “That's what happens in that dome.”

Using controlled humidity, they’ll gently unfold items like city plans with minimal damage over hours of patient monitoring and waiting.

Emma Stoltenberg is the lead reference librarian at the connected State Research Library.

“We're constantly digitizing our materials,” Stoltenberg said. “So a lot of what we have is online for people to use, and they can use it anywhere, any state.”

But, she said, physical records are more reliable to store than something like a floppy disk because even after centuries, paper hasn’t become obsolete.

EDITOR'S NOTE: This story has been updated to correct the temperature of the blast freezer used for some items.

Kirsten Dorman is a field correspondent at KJZZ. Born and raised in New Jersey, Dorman fell in love with audio storytelling as a freshman at the Walter Cronkite School of Journalism and Mass Communication in 2019.