The Inspector General of the U.S. Postal Service conducted a federal audit early this year at seven Phoenix area post offices and mail distribution centers.
Delayed mail was either reported incorrectly or not at all in internal tracking systems, affecting hundreds of thousands of pieces of mail moving through the area.
Close to half a dozen reports detail delays, scanning mistakes, faulty recordkeeping and safety lapses in Goodyear, Sunnyslope, Scottsdale, Mesa, Boulder Hills, and the main processing locations in Phoenix and the West Valley. Anywhere between hundreds to tens of thousands of pieces of mail were affected in the space of just days.
With a follow-up summary report planned for June, a spokesperson with the Inspector General's Office says there are already timelines set to implement recommendations in the two main packaging and distribution centers in Phoenix and the West Valley.
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