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Kelly urges Senate committee on aging to hold a hearing on how chatbots impact seniors

Mark Kelly
Gage Skidmore/CC BY 2.0
Mark Kelly

When it comes to AI tools and older adults, there’s a lot of potential for good. Chatbots, for example, could help alleviate loneliness. But there are also risks. And Arizona Sen. Mark Kelly wants Congress to address the power of AI.

On Monday, Kelly urged the Senate Special Committee on Aging to hold a hearing on how chatbots and digital companions are impacting the lives of seniors.

In his letter to the committee's chairs, he wrote that while these tools offer opportunities for independence — such as medication reminders — there’s also evidence of exploitation and harm to seniors. Chatbots, he wrote, could be manipulated to craft phishing emails and possibly supercharge scams already targeting older adults.

Kelly said a hearing would give lawmakers the chance to determine what regulatory or legislative reforms might be necessary to support safe design of these tools and ensure vulnerabilities are addressed.

More news on aging from KJZZ

KJZZ senior field correspondent Kathy Ritchie has 20 years of experience reporting and writing stories for national and local media outlets — nearly a decade of it has been spent in public media.
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