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Commercial public records requests prices have gone up in Phoenix in effort to hire more staff

 Phoenix City Hall in downtown on Friday, March 27, 2026.
Chelsey Heath
/
KJZZ
Phoenix City Hall in downtown on Friday, March 27, 2026.

The Phoenix City Council voted Wednesday to increase fees for commercial public records requests to pay for more staff and end a backlog of nearly 40,000 requests.

A commercial request aims to use public records to make money. In Phoenix, they now cost a $10 flat fee plus $.25 a page.

Non-commercial requests come from the news media, lawyers and insurance companies. They can now get electronic copies of reports for free.

Initial video requests are also no charge. But the cost for supplemental video is going up to pay for staff review and redactions.

Phoenix aims to eliminate its backlog of pending requests within one year of new staff being hired and trained.

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Matthew Casey has won Public Media Journalists Association and Edward R. Murrow awards since he joined KJZZ as a senior field correspondent in 2015.