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KJZZ's The Show Dec. 13, 2019

Phoestivus
Katie Campbell/KJZZ
Phoestivus in downtown Phoenix.

APS says it will credit customers who used a more expensive plan based on a faulty online tool. We'll hear what APS says went wrong and what one regulator thinks about the solution. Plus, we’ll have a highly caffeinated installment of our Made in Arizona series. That and more on The Show.